Artelia

🔐 Artelia's Privacy Policy 🔐

Effective Date: July 8, 2025

Introduction

Mon Medoc, operated by Artelia, provides personalized medication scheduling services via an online form on our website (https://artelia.ovh) and voice commands via our Telegram bot. This Privacy Policy explains how we collect, use, store, and protect your personal data. By using our services, you agree to the practices described below.

For any questions, contact us via the form: https://artelia.ovh/en/contact.

Data Collected

We collect the following data when you use Mon Medoc:

📋 Form Version

  • Personal Information: Name, Email Address.
  • Health Data: Medication Name, Dosage, Treatment Start Date. - Other: Any additional information you voluntarily provide in the form.

    🎙️ Telegram Version

  • Personal Information: Telegram ID, email address (for sending the schedule).
  • Health Data: Medication name, dosage, treatment start date (provided via voice command or text).
  • Technical Data: Telegram metadata (e.g., message timestamps).

    Data Collected Automatically

  • Cookies and Analytics Tools: We use Google Analytics to collect anonymized data on site usage (e.g., pages visited, anonymized IP address).
  • Server Logs: IP address, browser type, date/time of visits.

    Purposes of Collection

    We use your data to:

  • Generate and send your personalized medication schedule. - Improve our services (via anonymized analyses).
  • Respond to your requests or questions.
  • Comply with legal obligations (e.g., data retention for audits).

    Data Sharing

    We do not sell or rent your personal data. It may be shared with:

  • Service Providers: OVH Cloud, Telegram, solely to provide our services.
  • Legal Authorities: If required by law or to protect our rights.

    Storage and Security

  • Duration: Personal data is retained for 1 year after the schedule is generated, unless otherwise required by law. Anonymized data may be retained for longer.
  • Security: We use encryption (HTTPS, SSL) for data transmissions, secure servers, and limit access to data to authorized individuals.
  • Location: Data is stored within the European Union.

    Your Rights

    In accordance with the GDPR, CCPA, and other applicable laws, you have the right to:

  • Access your personal data.
  • Request its rectification or deletion.
  • Object to its processing or request a restriction.
  • Withdraw your consent (if applicable).
  • Receive your data in a portable format.

To exercise these rights, contact us using the form: https://artelia.ovh/en/contact. We will respond within the legal timeframe (generally 30 days).

Cookies

Our website uses cookies to:

  • Ensure the website's operation (technical cookies).
  • Analyze usage (analytical cookies, e.g., Google Analytics, with anonymization).

You can manage your cookie preferences through your browser settings. For more information, see our [Link to Cookie Policy, if applicable].

Children's Data

Our services are not intended for children under 16. If we discover that children's data has been collected, we will delete it immediately.

Policy Changes

We may update this policy if our practices or the law changes. Changes will be posted here, with a new effective date. We will notify you of significant changes by email or via a notice on the website.

Contact

For any questions or complaints regarding your data, contact us using the form: https://artelia.ovh/en/contact. If you are not satisfied with our response, you can contact your local data protection authority (e.g., CNIL in France).